1. Certificate Issuance Flight Dispatcher Course

In this Course, Falcon Wings provide to the flight dispatchers the proper academic and theoretical knowledge and information and make them study a variety of subjects including traffic flow, meteorology, weight and balance, fuel, alternate destinations, and operation procedure including flight planning, navigation and communications.

2. Flight Dispatcher Basic Indoctrinations Course

Basic indoctrination ground training for newly hired dispatchers, based on the company manuals and operations specifications that were approved by GACA.

3. Flight Dispatcher Initial Course

The initial training is mandatory training for both crewmembers and dispatchers who are not qualified nor served in the same capacity on another aircraft of the same group.

4. Flight Dispatcher Transition Course

Is a training required for both crewmembers and dispatchers to be qualified on same capacity on another aircraft of the same group.

5. Flight Dispatcher Differences Course

Is a training required for both crewmembers and dispatchers who are qualified on a particular type of airplane and would like to be able to serve in the same capacity a variation of that airplane.

6. Flight Dispatcher ETOPS Course

Extended-range Twin-engine Operation Performance Standards (ETOPS) course helps flight dispatchers learn about ETOPS regulations, performance, certification, and operations.

7. Flight Dispatcher Area Familiarization Course

The Flight Dispatcher Area Familiarization Course is a training program designed to familiarize flight dispatchers with specific geographic regions or airspace areas, focusing on regional operating procedures, weather patterns, airspace restrictions, and navigation specifics relevant to those areas

8. Flight Dispatcher Recurrent Training Course

The Flight Dispatcher Recurrent Training Course is a periodic training program for flight dispatchers, aimed at refreshing and updating their knowledge and skills in areas like aviation regulations, safety procedures, flight planning, and emergency management, ensuring ongoing proficiency and compliance with current industry standard.

9. Flight Dispatcher Requalification Course

The Flight Dispatcher Requalification Course is a training program aimed at requalifying flight dispatchers who may have been out of practice or need to regain their certification. This course typically includes a comprehensive review of essential dispatcher knowledge, updates on current regulations, and proficiency assessments to meet regulatory standards for re-entry into the profession.

10. Flight Dispatcher Supervisor Training Program Course

The Flight Dispatcher Supervisor (Check Dispatcher) Training Program Course is designed for flight dispatchers transitioning into supervisory roles. It focuses on developing leadership skills, managing dispatch operations, overseeing team performance, and understanding regulatory compliance, aiming to equip participants with the necessary skills to effectively lead and manage a team of flight dispatchers.

11. Flight Dispatch Instructor Techniques Course

The Flight Dispatch Instructor Techniques Course is designed for individuals who wish to teach or train current flight dispatchers. It focuses on effective teaching methodologies, curriculum development, assessment techniques, and communication skills, aiming to equip instructors with the tools and knowledge necessary to effectively impart flight dispatch principles, regulations, and operational procedures to students.

12. CRM / DRM

1. Crew Resource Management (CRM) is the effective use of all available resources for flight crew personnel to assure a safe and efficient operation, reducing error, avoiding stress and increasing efficiency.
2. Dispatch Resource Management course (DRM) provides trainees with the tools to prevent incidents and improve dispatch team performance through coordination and communication.