Target audience: –

• Recently appointed airport staff
• Travel industry staff.
• Newcomers to the industry

Course Objectives: –

Upon completion of this course, you will be able to: –

• Know the history of aviation and understand the role airports play in the economy.
• Discover the various airport customers and partners.
• Gain knowledge about multiple operational and business functions of airports.

Acquire the tools to apply your knowledge and skills to your airport environment.

Key Topics: –

• Operational functions of the airport
• Rescue, firefighting and other support services.
• Airport issues and challenges
• The future of airports
• Technological developments

Associated diplomas: –

You may also apply this course toward an IATA Diploma in Airport Operations
Foundation.