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Target Audience: –
- Anyone interested in pursuing a career with an airline or ground service provider.
- Recently recruited airline, airport and ground handling staff
Objectives: –
Upon completion of this course, you will be able to
- Define the ground operations working environment.
- Know standard ramp operations terminology.
- Describe the department of an airport and how they work together.
- Discuss basic safety and security for efficient operations.
- Identify procedures for key aircraft ground servicing tasks.
- Use the IATA Airport Handling Manual and IATA Ground Operations Manual standards.
Key Topics: –
- Introduction to the airside environment and airport ramp services
- Aircraft characteristics and turnaround plan
- Cleaning, catering and other services.
- Ground service equipment.
- Standard operating procedures
- Airside safety
- Ramp security awareness.
- Future development in the sector of ramp services
Prerequisites: –
There are not prerequisites for this course
Associated Diploma: –
This course lead toward an IATA Diploma in Airport
Operations Foundation.